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Cookie Contract

We know, we want it to all be fun frosting and yummy cookies too...but we need to lay down some details.

Please read through through all aspects when placing an order!

Payment Due

You pay, I'll bake! 50% payment is required up front so that I can source your cute cutters, spectacular sprinkles, fabulous food colors and the perfect packaging. Your payment will reserve your pick-up date too!


Please review the pricing sheet to get a general feel of prices. Basic cookies are typically 1-2 icing colors and 1-2 different shapes. Detailed cookies are 3-5 icing colors and 3-5 different shapes. In addition, airbrushing, stenciling and use of a projector add to the cost. Elaborate cookies are just that! With elaborate, you're asking for more than five cookie shapes, more than five colors, and all of the detailing mentioned above. 

No show = No cookies!

Your cookies are best enjoyed fresh. Not showing up to the agreed-upon pick-up time/location, forfeits your order. But take heart, they will be donated to a family in need. Need to reschedule your pick-up? No problem! Please reach out at least one day prior to your scheduled pick-up time. 


I can offer refunds up to 24 hours after the payment has been accepted. Unfortunately, after that time, I cannot offer refunds as your cutter order has likely been placed already. But the good news - you get the cookies! 

Delivery Clause

Being that I live halfway between Sacramento and Lake Tahoe, CA - I always try to meet in the middle. I will typically drive as far as Folsom, CA for delivery off of Highway 50. Let's chat to see if we need to make any alternative arrangements. 

Pick-up Dates & Times

As we work through your order, we will decide on a pick-up date and time. Please note that I work full time (standard office hours) and I will do my best to accommodate a time that works for you. 

Change Cutoff

Decisions are tough! But I'm here to help. Order changes can be made up until I have communicated that I have started your order. I typically begin the process a few weeks before your delivery date. 


I always appreciate the inspo pictures! They are just that - inspiring. But your cookies may not be perfect replicas, that's what makes them custom. I'll try my best to keep it close!

In a hurry?

While I cannot accommodate all last-minute orders, I will make my best effort to do so. This small business owner works full time in addition to my cookie business, so please be understanding if I can't always accommodate. I hope you'll still consider me for future events. 

Price Adjustments

All prices are subject to change. Prices are often dictated by ingredient costs. I am always trying to provide the best tasting cookies, as well as the cutest. This also means that I cannot always honor past pricing (the grocery store won't honor their past flour prices, darn it!)

Product Photography

Say cheese! We create replicas of client orders to photograph these pretty sweet lookin' treats. If you do not want your cookies in the spotlight, please let me know at the time that you place your order.

Secrets are safe with me! 


Copycat images (think Star Wars or Mickey Mouse) are protected and I won't be able to replicate their baked goods (who wants a cookie controversy, right?!) We can make a similar color palette, however, so let's chat!

Pictures Are Worth a Thousand Words

...but they are not always accurate. Colors and lighting in photos may be slightly different than what you end up with. Also, cookies in photos may not be true to size.

Order Minimum

I require a one dozen minimum.

Need fewer? Stay tuned for a pop-up shop announcement on my Facebook Page!

They're All Yours Now

Once you pick up your order (thanks again, by the way) it is all on you! Keep em' safe, keep em' cool, and keep em' away from the heat and sun. They do best in a cool spot, out of the refrigerator until your event.

Ship Shape!

As much as I would love to hand deliver each and every batch, I often have to recruit the help from my friends at USPS. I do my best to package these cookies for a rough road again, but broken cookies are a possibility and a non-refundable risk that you take when you place a shipped order. Also - while I ship priority, I cannot guarantee that extenuating circumstances (weather) will not delay your order. Refunds will not be offered - but you know that they're on their way. Once tracking information is provided, claims for lost orders can be placed with USPS.

No Ghosts

*I'm easily spooked!* To get your order just right, I'll need you to reply to my messages. Otherwise, I'll just have to wing it (which I'm usually pretty good at).

Questions for me? Please give me a few hours to reply - I'm usually covered in dough!

Achoo! Allergies?

Baked goods are often made with foods that can contain known allergens. While I can do my best to accommodate, I cannot always offer allergy-conscious orders.

Cottage Food Laws

Your order has been made in a home kitchen. Our kitchen is not nut-free, egg-free, dairy-free, or gluten-free. All cookies that leave my kitchen must be individually sealed and labeled with my permit information along with the ingredients that I use. If you do not want the cookies sealed, have a pair of scissors handy for your event! 

Weather Clause

If pickup is impossible due to inclement weather, your order will be heat sealed for a later date. Unfortunately, no refunds can be offered due to unforeseen weather, but I will make sure that your order remains as fresh as possible. Keep in mind, that I live in the Sierras. We get a lot of snow!


I want each and every one of my customers to love their order however, if you are not satisfied with your order, please return all uneaten cookies within 24 hours so that I can assess their condition and troubleshoot any problems. I will then determine if credit may be issued for a future order.

Bulk Order?

Due to the custom work required for each cookie, I am unable to extend discounts regardless of quanity. If you are working within a specific budget, feel free to let me know in advance and I will do my best to offer you a solution that makes all parties happy! 

Pay means YAY!

Once you've submitted payment for your order, you're accepting the above terms.

Which is awesome, because my cookies are awesome. So - AWESOME! 

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